Privacy Policy

1. About This Policy

Clickeon FZCO (“Clickeon”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.clickeon.com or engage with our marketing services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website:

Information You Provide

• Contact form submissions: name, email address, company name, service interest, and message content
• Guide download requests: name, email address, job role, company name, and industry
• Career applications: name, email address, CV/resume content, and any additional information you choose to share
• Direct correspondence: emails, calls, or messages you send to us

Information Collected Automatically

• Log data: IP address, browser type and version, operating system, referring URL, pages visited, and time spent
• Device information: hardware model, unique device identifiers
• Usage data: clicks, scrolling behaviour, and interaction patterns on our website
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, consultation requests, and communications
• To deliver requested resources, such as marketing guides and reports
• To provide, operate, and improve our website and services
• To send you relevant updates, newsletters, and marketing communications (where you have consented or where we have a legitimate interest)
• To process and evaluate job applications
• To analyse website usage and improve user experience
• To comply with our legal obligations and protect our legal rights
• To detect, prevent, and address technical issues or security threats

4. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process your personal data on the following legal bases:

• Consent — where you have given clear consent to process your personal data for a specific purpose (e.g., newsletter sign-ups)
• Contractual necessity — where processing is necessary to fulfil a contract with you or to take pre-contractual steps at your request
• Legitimate interests — where processing is necessary for our legitimate business interests (e.g., improving our services, security), provided those interests are not overridden by your rights
• Legal obligation — where processing is necessary to comply with a legal obligation to which we are subject

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — third-party vendors who assist us in operating our website, providing our services, or conducting our business (such as email delivery, hosting, and analytics), subject to confidentiality obligations
• Professional advisors — lawyers, auditors, and consultants where required
• Regulatory authorities — law enforcement or government bodies where required by applicable law, court order, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of all or part of our business assets, where your data may be transferred as a business asset

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device.

• Essential cookies — required for the website to function correctly; they cannot be disabled
• Analytics cookies — help us understand how visitors interact with our website (e.g., pages visited, time on site)
• Marketing cookies — used to track visitors across websites and deliver relevant advertisements

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months. Guide download data is retained for up to 36 months. You may request deletion of your data at any time by contacting us (see Section 10).

8. International Data Transfers

Clickeon is based in Dubai, UAE. If you are accessing our website from outside the UAE, your information may be transferred to, stored, and processed in a country different from your own. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy whenever it is transferred internationally.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encrypted data transmission (HTTPS/TLS), access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right of rectification — request correction of inaccurate or incomplete data
• Right of erasure — request deletion of your personal data (“right to be forgotten”)
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at team@clickeon.com. We will respond within 30 days.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us: